DTT Surveillance in Los Angeles, California - Don't get in a contract with DTT

Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

Don't get in a contract with DTT for your business for your surveillance system . They will give your poor customer service in addition they will send lame and standard "Smart Reports" with the same repetitive information over and over, making you believe they are really working.

Also, if you need something urgent after hours, they won't pick up their phones, even though they say they are open 24/7. Also, we have had a few technical difficulties and with all these problems they won't let me out of my contract.

I have begged them to let me out since their services are incompetent and we are pretty much throwing our money away and they won't even try to work with us. I am a business owner and when my clients are not satisfied, I got above and beyond to make them happy and it seem to be that DTT doesn't get that.

Product or Service Mentioned: Dtt Surveillance Security System.

Reason of review: Bad quality.

Monetary Loss: $10692.

Preferred solution: Price reduction.

I didn't like: Hate it, Total waste of money.

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